Customer Service Assistant

SUMMARY

We are looking for someone with strong Customer Service skills who wants to work in an office. This person will be trained to take orders for this manufacturer in Butler, PA. We have hired people who have worked in retail, restaurants, hair salons, and offices before for this role. We are looking for good communication skills, desire to learn and a great attitude. 

POSITION

This person will be trained to:

·        Answer incoming customer calls

·        Answer questions regarding product line and check availability

·        Enter order-related information into the computer

·        Track customer order status with production and shipping

·        Will perform general office work such as filing, copying, and faxing

Work hours for this position are Monday through Friday 8:00 am – 5:00 pm. Starting at $17.00 an hour – the hourly pay will increase based on progress and performance. The company offers employee benefits, bonuses and rewards.

REQUIREMENTS

·        Customer service experience and excellent phone skills

·        Ability to keep on top of things and provide follow up

·        Good data entry skills and ability to navigate in Windows

·        Attention to detail and organization

·        Must be able to pass a pre-employment background check and drug screen