Customer Service Representative

SUMMARY

We are looking for someone with good Customer Service skills to work for a medical supply company in Saxonburg, PA. This is a small well-organized department with friendly staff, and training will be provided. It is NOT a call center environment.   

This is a great opportunity for someone looking to step away from retail / food service and into an office environment. We are looking for good communication skills, a desire to learn and a great attitude. 

This position offers a schedule of Monday - Friday from 8:00am - 4:30pm and a pay range of $17.00 - $19.00 an hour to start, with an increase based on performance. Benefits are offered.

POSITION

Responsibilities include:

• Answering phones and emails, and assisting with orders for medical equipment and supplies


• Gathering customer order information and documentation


• Entering orders into the computer system and confirming delivery dates


• Coordinating delivery schedules and follow up


• Verification of insurance information for proper billing

• Customer service experience


• Excellent phone and communication skills


• Good accurate data entry skills and ability to navigate in Windows


• Good attention to detail


• Team oriented and helpful


• Must be able to pass a pre-employment criminal background check and drug screen